Your WorkspaceAirOps University
Zoom Session
Cohort roadmap

Your path through cohort

A simple view of what to do now, what is coming next, and how each session builds toward a working content engineering system.

Next up

The Grid: Connect Scout + Action into One System

Wire your Scout and Action agents into a single operating system that runs without manual handoffs.

Topics Covered
  • The Grid as a shared work queue, and the information loop (nothing leaves the Grid).
  • Trigger types: scheduled, conditional, manual.
  • The shift from doing the work to designing the system that does it.
What You'll Leave With
  • A Grid that connects your Scout and Action playbooks.
  • Both playbooks wired to read and write the same Grid, running on a schedule.
Wednesday, July 151:00 PM ET
View Session 5Add to calendarZoom session

What is in it for you?

This is the order of operations for becoming a Content Engineer: understand the shift, build your context layer, diagnose what matters, automate the work, and prove the system.

Week 0: Get ready

Week 1: Your New Superpower

01

The Loop: Why Content Engineering Wins

Understand the shift that makes content engineering a higher-leverage role, and the loop that powers it.

Tuesday, July 71:00 PM ET
Complete
Topics Covered
  • The channel shift (AI search) and the function shift (one person + systems).
  • The vocabulary: workflows vs. agents vs. playbooks.
  • The Create > Evaluate > Update > Compound loop, and the Content Engineer role.
What You'll Leave With
  • A clear map of the system you'll build across the nine sessions.
  • Your Brand Kit started, ready to build on in Session 2.
02

The Context Engine: Brand Kit, Knowledge Base & MCP

Build the context layer that makes every AI output repeatable, on-brand, and useful across your team.

Wednesday, July 81:00 PM ET
Complete
Topics Covered
  • Why context, not output, is the real bottleneck.
  • Brand Kit architecture (the five layers) and how a Knowledge Base differs from it.
  • MCP as the transport layer that carries your context everywhere.
What You'll Leave With
  • A built Brand Kit across all five layers.
  • A Knowledge Base loaded with your own content.
  • An MCP setup connecting your AirOps Brand Kit to other AI systems (Claude, etc.).
03

The Signal: Diagnose with FACT & Build Your First Scout

Read your AI visibility data and build an agent that finds the right problems for you.

Thursday, July 91:00 PM ET
Complete
Topics Covered
  • Getting found vs. getting cited, and the four AI-visibility metrics.
  • The FACT framework (Findable, Agent-aligned, Citable, Trusted).
  • What a Scout agent does and where it fits.
What You'll Leave With
  • Your Insights set up (sitemap + prompts) with a live read on your own brand.
  • Your first Scout playbook, built in Quill, that surfaces the pages to fix.

Week 2: Strategy into Action

04

Information Gain & Your First Action Agent

Learn what actually makes content get cited, then build the agent that produces it.

Tuesday, July 141:00 PM ET
Complete
Topics Covered
  • The information gain thesis: AI only cites content that teaches it something new.
  • The 2x2 (value x citability structure) and the five proprietary sources.
  • Citability mechanics: tables, question-style headings, front-loaded answers, entity density.
What You'll Leave With
  • An Action agent (Key Takeaways + FAQ generator) built in Quill that makes a page more citable.
  • One of your own pages audited against the 2x2, with a clear fix.
05

The Grid: Connect Scout + Action into One System

Wire your Scout and Action agents into a single operating system that runs without manual handoffs.

Wednesday, July 151:00 PM ET
Live Wednesday, July 15
Topics Covered
  • The Grid as a shared work queue, and the information loop (nothing leaves the Grid).
  • Trigger types: scheduled, conditional, manual.
  • The shift from doing the work to designing the system that does it.
What You'll Leave With
  • A Grid that connects your Scout and Action playbooks.
  • Both playbooks wired to read and write the same Grid, running on a schedule.
06

Competitor Compounding Loops

Build a loop that monitors competitors and surfaces strategic content opportunities on its own.

Thursday, July 161:00 PM ET
Live Thursday, July 16
Topics Covered
  • Why competitor pages go stale, and why a two-agent (Scout + Action) split works.
  • The Grid as a mini knowledge base of current facts and claims.
  • Keeping your Brand Kit and Knowledge Base current as the upstream context.
What You'll Leave With
  • A competitor-tracking loop that runs monthly, verifies claims, and flags what changed.
  • An Action agent that updates your comparison pages from verified facts only.

Week 3: Scale, Prove, and Lead

07

The Operation: Audit, Refresh & Human-in-the-Loop

Turn your build into a system that runs on a schedule, stops for a human when it matters, and publishes to your CMS.

Tuesday, July 211:00 PM ET
Live Tuesday, July 21
Topics Covered
  • Staleness as a signal (citation gap, brand drift, structural decay), not an age.
  • "Earn the right to automate," and the Andon Cord / quality-gate concept.
  • Measurement: citation before vs. after, speed, and review-queue clearance.
What You'll Leave With
  • A scheduled audit-and-refresh system with triggers, so it runs without you.
  • A quality gate with a human review step (Slack ping) before anything publishes.
  • A CMS-publish step gated on approval, plus measurement columns in your Grid for proof.
08

Tips, Tricks & Power-Ups

Expand the toolkit and polish the workflows that support certification.

Wednesday, July 221:00 PM ET
Live Wednesday, July 22
Topics Covered
  • The Inbox as mission control for agents running on triggers.
  • Brand Kit as the foundation that breaks or fixes systems (the CSS-cascade model).
  • Prompt coverage: Recommended Prompts vs. Explore Prompts.
What You'll Leave With
  • A set of granular content types added to your Brand Kit.
  • A living dashboard (e.g., in Claude) pulling your real AirOps data.
  • Your best playbook prepped for Content Engineer certification.
09

Demo Day: Present & Ship

Present what you built, submit for certification, and leave with a path to apply it.

Thursday, July 231:00 PM ET
Live Thursday, July 23
Topics Covered
  • What a Content Engineer is and what comes next.
  • What the certification means going forward.
What You'll Leave With
  • A 4-minute live demo of the system you built (no slides).
  • Your playbook submitted for Content Engineer certification.
  • A clear next-steps plan for applying the workflow after the cohort.